What is a Learning Experience Platform?


A Learning Experience Platform (LXP) is a cloud-based technology that improves the experience and efficacy of online training. It’s designed to meet the demands of a modern workplace — making learning social, personalized, and available on-demand.

Learning experience platforms are typically used alongside, or in place of, a traditional LMS at enterprise companies.

LMS vs LXP: What’s the Difference?

Learning Management Systems (LMS) came on the scene a few decades ago and were designed to be a database where companies could store all of their various eLearning courses. The LMS essentially acted as a “course catalog” with basic analytics, giving administrators insights into learning progression.

They were revolutionary when they first came out. Unfortunately, not much has changed since.

Most LMSs still operate as “course catalogs” with user interfaces that look like they belong in the ‘90s.

This outdated experience has given rise to the Learning Experience Platform (LXP) — an “add-on” technology that learning professionals can use to make the learning experience more engaging.

The LXP market exists because the paradigm of the Learning Management System is out of date. People no longer search course catalogs for “courses” the way they used to, and we need a way to train and learn “in the flow of work.”
— Josh Bersin, industry analyst and founder of Bersin by Deloitte

However, most LXPs do much more than simply make the LMS catalog more engaging; many come with their own authoring tools, offer deep analytics backed by machine learning, and use game-based training and microlearning to drive engagement.

5 Benefits of a Learning Experience Platform

1. Improve Engagement with Training

As mentioned above, one of the biggest advantages of using an LXP is the user interface.  LXPs are designed to have a modern UI that improves training engagement and participation.

Many LXPs use gamification in their platforms to make training more appealing — and some also use game-based training to make the content (not just the platform) more engaging.

Features to be on the look-out for:

  • Modern looking UI

  • Game elements that encourage participation

  • Narrative or challenges to promote ongoing engagement

  • Badges, rewards, or certificates to give learners a sense of accomplishment

  • Some aspect of social learning (comments, forums, etc) that let learners share their thoughts & insights with their co-workers.

2. Appeal to Different Learners

Modern workplaces have multiple generations and personalities in the workforces that have different learning styles.

LXPs give learners more flexibility in terms of the type and amount of content they consume at a time. This lets learners choose content and courses that reflect how they prefer to learn; whether that’s by reading, writing, watching, or doing.

Content styles most LXPs support:

  • Video

  • Game-based training

  • Quizzes

  • SCORM eLearning content

  • Links to external websites & resources

3. Fit into Employees’ Daily Workflow

According to LinkedIN Learning, many employees want more training — but don’t feel they have time for it. The study also shows most employees prefer to learn at their own pace and at their point of need. [2]

The LXP addresses these points by making it quick and easy to find answers when employees need them. LXP content also tends to be short, using microlearning modules to help reduce overall training time.

Some capabilities to look-out for:

  • Mobile-first design

  • Accessible on any device

  • Search function

  • Microlearning modules

4. Easy to Publish Content

While content authoring may not have been a capability of the early LXPs, it’s starting to become more prevalent.

Having an authoring tool as part of your LXP makes it easy for admins to develop content in different styles (video, game-modules, product simulations, etc). It also makes it easy to keep content up-to-date, as it’s all in one place.

Keep an eye out for:

  • Easy-to-use content authoring tools

  • Ability to author multiple styles of content

5. Better Analytics

Because LXPs aren’t shackled by the same protocols as LMSs (namely SCORM), you can often get greater insight into your content’s efficacy and the impact your training has on business results.

Look for analytics that help you:

  • Find underperforming content

  • Identify knowledge gaps

  • Measure skill growth

  • Track business impact

The Bottom Line

Learning Experience Platforms offer L&D professionals more flexibility without needing to replace their LMSs.  LXPs are designed to meet the demands of the modern workforce — and use a combination of brain science and machine learning to improve training efficacy.

If your training system is feeling a little dated, a LXP can be a good option to transform your training and improve the learning experience for employees.